Account Management
Manage your profile, security settings, and account preferences
Profile Management
- Update Information: Keep personal information current
- Profile Picture: Upload professional avatar
- Contact Details: Ensure contact information is accurate
- Department Changes: Contact HR for department updates
Security Management
- Password Changes: Change password regularly for security
- Session Security: Always log out when finished
- Account Monitoring: Report suspicious activity immediately
- Data Protection: Follow company data protection policies
Preference Settings
- Notification Settings: Configure email and system notifications
- Display Preferences: Customize portal appearance
- Calendar Settings: Set up calendar preferences
- Language Settings: Select preferred language (if available)
Account Security Best Practices
Password Security
Strong Password Requirements
- • Minimum 8 characters in length
- • Include uppercase and lowercase letters
- • Include numbers and special characters
- • Avoid common words or personal information
- • Use unique passwords for different accounts
Password Management Tips
- • Change passwords every 90 days
- • Don't share passwords with others
- • Use password managers when possible
- • Don't write passwords down in accessible places
Session Management
- Automatic Logout: System will automatically log you out after inactivity
- Manual Logout: Always log out when finished using the portal
- Multiple Sessions: Be aware of multiple browser sessions
- Public Computers: Never save passwords on public computers
Account Notifications
Email Notifications
- Request Updates: Receive notifications when requests are processed
- System Announcements: Important system updates and maintenance
- Training Reminders: Notifications about upcoming training deadlines
- Account Security: Alerts about password changes and security events
In-Portal Notifications
- Dashboard Alerts: Real-time notifications on the dashboard
- Badge Indicators: Visual indicators for pending actions
- Status Updates: Live updates on request processing
- System Messages: Important system-wide announcements
Data Access and Control
Personal Data Access
- View Your Data: Access all personal information stored in the system
- Data Export: Request export of your personal data
- Data Correction: Request corrections to inaccurate information
- Data History: View history of changes to your profile
Privacy Controls
- Profile Visibility: Control who can see your profile information
- Contact Preferences: Manage how and when you can be contacted
- Data Sharing: Control what information is shared with managers
- Communication Preferences: Set preferences for different types of communications
Account Troubleshooting
Common Account Issues
Profile Changes Not Saving
- • Ensure all required fields are completed
- • Check for validation errors
- • Verify your internet connection
- • Try refreshing the page and re-entering changes
Email Not Receiving Notifications
- • Check your email spam/junk folder
- • Verify your email address in your profile
- • Check notification settings in your preferences
- • Contact IT support if issues persist
Profile Picture Not Uploading
- • Ensure image is in supported format (JPG, PNG, GIF)
- • Check that file size is under 5MB
- • Try using a different browser
- • Clear browser cache and try again
Getting Help with Account Issues
- Self-Service: Many account settings can be managed directly in your profile
- IT Support: Submit IT Service Ticket for technical account issues
- HR Support: Contact HR for employment-related profile changes
- Manager Support: Contact your manager for permission-related issues